Contact
We’re Here to Help
Have a question about a product, sizing, materials, shipping, or an existing order? Send us a message and we’ll do our best to help.
Customer Support
Email: support@luxelusterco.com
Response time: Within 2 business days, Monday–Friday, excluding public holidays.
For order questions, include your order number and the email address used at checkout. If you are contacting us about a damaged, defective, or incorrect item, please include clear photos of the item and packaging.
Please do not send jewelry back before contacting us and receiving return instructions.