FAQ

Q: What materials do you use?
A: All our jewelry is made of 925 sterling silver, with gold-plated finishes and moissanite stones on selected pieces.

Q: Do you ship worldwide?
A: Yes, we ship worldwide.

Q: How long does shipping take?
A: Processing Time: 3–7 business days
    Each piece is made and prepared after your order is placed.

    Shipping Time: 7–15 business days
    We ship worldwide from China.

Q: Can I return an item?
A: Yes, if there is a quality issue or wrong item, contact us within 7 days.

Q: How do I care for my jewelry?
A: Keep it away from water and chemicals, and clean with a soft cloth.

Q: How can I contact you?
A: Email us at info@luxelusterco.com. We reply within 24 hours.